Returns & Exchanges
At Lively Lumina, your happiness is always in style ✨
If something isn’t quite the perfect fit, we’re happy to offer store credit within 7 days of delivery.
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✅ Eligibility
- Returns accepted within 7 days of delivery (based on tracking).
- Item must be unworn, unwashed, and in original condition with tags attached.
- Buyer is responsible for return shipping costs.
- Store credit issued within 3 business days after your return is received and inspected.
- Credit never expires and may be used toward any future purchase or live sale.
- Final Sale Items: Clearance, sale, accessories, and mystery boxes are not returnable.
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🔁 Exchanges
If your item didn’t fit quite right, we offer same-item exchanges (if available).
You cover return shipping; we cover the new outbound shipment — a small gesture to keep you glowing! 💫
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📦 How to Start a Return
- Email jenny@livelylumina.com within 7 days of receiving your order.
- Include your order number.
- We’ll send you the return address and next steps.
We appreciate your support of small businesses — every return helps us serve you better and shine brighter together.