Returns & Exchanges

At Lively Lumina, your happiness is always in style ✨

If something isn’t quite the perfect fit, we’re happy to offer store credit within 7 days of delivery.

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✅ Eligibility

  • Returns accepted within 7 days of delivery (based on tracking).
  • Item must be unworn, unwashed, and in original condition with tags attached.
  • Buyer is responsible for return shipping costs.
  • Store credit issued within 3 business days after your return is received and inspected.
  • Credit never expires and may be used toward any future purchase or live sale.
  • Final Sale Items: Clearance, sale, accessories, and mystery boxes are not returnable.

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🔁 Exchanges

If your item didn’t fit quite right, we offer same-item exchanges (if available).

You cover return shipping; we cover the new outbound shipment — a small gesture to keep you glowing! 💫

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📦 How to Start a Return

  1. Email jenny@livelylumina.com within 7 days of receiving your order.
  2. Include your order number.
  3. We’ll send you the return address and next steps.

We appreciate your support of small businesses — every return helps us serve you better and shine brighter together.

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